New Road Hotel Clean Commitment

New Road Hotel is taking all steps to ensure the safety of guests and staff during the current Covid19 crisis.

Safety measures in our public areas:

  • Reduced contact at check-in with sanitised key cards and paperless checkout
  • Social distancing measures in place and clear signage from the moment you enter the hotel
  • Hand sanitiser stations available on arrival, in all public areas, outside our lifts and present on every floor
  • Comprehensive signage reminding guests about hand washing and the importance of maintaining social distancing
  • Guests are actively encouraged to wear masks when arriving at the hotel
  • Masks & gloves available on request
  • Vigorous cleaning and disinfecting procedures of all frequently touched areas in place
  • 'Last cleaned' charts visible
  • Anti-viral treatment of all frequently touched areas
  • Contactless and card payments only, cash might be possible in certain cases


Hygiene and safety measures in our rooms:

  • Sunday night automatically booked free of charge for business guests staying Monday-Friday
  • Guests advised to open the window before check-out
  • Deep cleaning of rooms and additional anti-viral treatment of frequently touched areas
  • Rooms kept empty for a prolonged period in-between guest
  • Increased filter cleaning of AC units
  • Rooms occupied only accessed by Housekeeping on guest request
  • All collateral removed; pens and notepads available on request
  • No telephones in the bedrooms, use your own mobile and contact reception via WhatsApp
Restaurant & Bar: (currently closed)
  • Grab and go breakfast available for guests to enjoy in their own room
  • Food delivery options available with Reception until re-opening of the Restaurant
  • Environmentally friendly single use cups and cutlery available
  • Increased cleaning and disinfecting of all frequently touched areas
  • Communal areas regularly treated with anti-viral disinfectant
  • Contactless and card payments only, no cash
  • Guests requested to wash their hands before sitting at the table
  • All staff wear masks and gloves
  • All staff have been thoroughly trained on the newly enhanced strict cleaning measures
  • Private dining room available (subject to availability)

Meeting Room:

  • Deep cleaning of all frequently touched areas in between meetings and use of anti-viral disinfectant
  • Meeting room pre-set with personalised requirements
  • Meeting room capacity in line with social distancing measures
  • WhatsApp Concierge for requests during your meeting
  • Large interactive Samsung smartboards included in your meeting room for video conferencing
  • Secure online payment and invoicing

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